VersAbility Receives Transformational Gift from TowneBank to Advance Expansion of New Inclusive Technical Workforce Training Center

VersAbility Resources announced that TowneBank has made a transformational $500,000 investment to advance the expansion of VersAbility TECH (Train, Educate, Certify, Hire), an innovative, first-of-its-kind workforce hub designed to prepare people with disabilities alongside people of all abilities for high-demand careers in shipbuilding, cybersecurity, logistics and manufacturing.

The gift, one of the largest single donations in VersAbility’s history, underscores TowneBank’s deep commitment to strengthening inclusive workforce opportunities across the region. This historic investment will accelerate the development of VersAbility TECH, expanding the organization’s current training footprint into what will eventually become a 75,000-square-foot workforce training center, offering employer-aligned training pathways in welding, logistics, marine coatings and more. The center will use universal design principles to ensure full accessibility while strengthening the region’s talent pipeline through industry-recognized credentials.

VersAbility TECH currently operates several high-impact training programs — including welding, IT/cybersecurity and forklift certification — and TowneBank’s investment will help scale these offerings while creating new employer-aligned credentialing pathways in the future, building pathways to independence and long-term career success for the people it serves.

“This generous gift from TowneBank is a powerful investment in the future of employment for people with disabilities. VersAbility TECH will redefine what inclusive workforce development looks like in Hampton Roads,” said Kasia Grzelkowski, President and CEO of VersAbility Resources. “By preparing people with disabilities alongside people of all abilities for high-paying, in-demand careers, we are helping employers meet critical talent needs while opening doors to economic opportunity for thousands of individuals. TowneBank’s leadership and commitment to community will make a lasting impact for generations.”

The VersAbility TECH center itself comes at a pivotal time, as only 41% of Virginians with disabilities are currently employed, despite major workforce shortages in key industries.

VersAbility TECH will help close this talent gap by expanding training capacity, removing barriers to credentialing, aligning programs directly with employer needs, and creating a scalable regional model for inclusive workforce development.

“TowneBank is honored to support VersAbility Resources and the groundbreaking work they are doing to build a more inclusive and resilient workforce,” said Alexis Swann, President of TowneBank’s Peninsula and Williamsburg markets. “The VersAbility TECH center will help ensure that every individual – regardless of ability – has access to robust training and successful careers. We are proud to invest in a vision that strengthens families, meets the needs of employers, and supports the economic vitality of the Hampton Roads region.”

VersAbility has already demonstrated strong training capacity, graduating dozens of welders and offering weekly forklift certification as it prepares for the continued expansion of VersAbility TECH.

“Employers across Hampton Roads are seeking skilled talent, and people with disabilities represent an untapped workforce ready to contribute,” said Casey Roberts, Executive Vice President of Strategy and Development for VersAbility Resources. “TowneBank’s remarkable investment in VersAbility TECH accelerates our ability to meet this need head-on, aligning high-quality training with pressing workforce needs and creating long-term economic opportunity for individuals and businesses alike.”

Hampton Roads Employee Named Finalist for National SourceAmerica Evelyne Villines Award

VersAbility Resources, a Hampton-based nonprofit empowering people with disabilities through early childhood, day support, residential services, workforce training and meaningful employment, proudly announces that Zane Sanford has been named a finalist for the 2025 SourceAmerica Evelyne Villines Award, one of the organization’s most prestigious national honors.

The Evelyne Villines Award recognizes employees with disabilities across the nation who exemplify exceptional leadership, initiative and advocacy within their workplace and community. Presented annually as part of SourceAmerica’s Achievement Awards, the honor celebrates individuals whose work and dedication advance employment opportunities for people with disabilities at a time when national unemployment rates for this population remain nearly double those of people without disabilities.

Sanford began his career with VersAbility in August 2023 as a General Laborer on the Ship Provisions Program in Norfolk, which supports mission-essential naval operations throughout the Hampton Roads region. Through his professionalism, reliability and leadership, Sanford quickly earned the respect of his peers and supervisors. He was promoted to team leader in December 2024, where he now manages a team of over 50 employees and has supported an estimated 1,000 Navy ships, demonstrating the substantial trust and responsibility the organization has placed in him.

As a hearing-impaired employee, Sanford’s leadership extends beyond his job responsibilities. He has provided interpreter support for fellow 16 hearing-impaired coworkers, fostering inclusion, understanding and effective communication across his team. His ability to turn challenges into opportunities has made him a trusted leader and mentor among his peers.

“Zane’s leadership reflects the very best of Hampton Roads’ workforce,” said Kasia Grzelkowski, President and CEO of VersAbility Resources. “His work not only strengthens our support to our nation’s military but also embodies the power of inclusion and opportunity that defines our community.”

In addition to his leadership at VersAbility, Sanford represented the organization at the 2025 SourceAmerica Grassroots Advocacy Conference in Washington, D.C., where he met with Congressional and Senate representatives to advocate for the AbilityOne Program and champion expanded employment opportunities for people with disabilities nationwide.

For decades, SourceAmerica’s Achievement Awards have honored nonprofits, employees and business partners for their exceptional contributions to disability employment. Winners will be announced during SourceAmerica’s annual ceremony on Dec. 3, 2025, in celebration of the International Day of Persons with Disabilities.

To learn more about SourceAmerica’s Achievement Awards and view a full list of finalists, visit SourceAmerica.org.

GO Virginia Region 5 Planning Grant Powers Inclusive Workforce Innovation through the VersAbility TECH Center

VersAbility Resources is taking another major step toward building a more inclusive workforce for Hampton Roads. GO Virginia Region 5 has awarded VersAbility a planning grant to advance development of the VersAbility TECH (Train, Educate, Certify, Hire) Center — a 75,000-square-foot workforce training hub designed to meet the region’s growing need for skilled workers in shipbuilding, logistics and advanced manufacturing.

With only 41% of Virginians with disabilities currently employed, the VersAbility TECH Center will help close the gap by breaking down barriers to training and connecting inclusive talent with high-paying, high-demand careers. The GO Virginia planning grant will support the creation of an implementation-ready blueprint for launching this transformative workforce hub for Region 5.

Investing in People, Expanding Opportunities

“This project is an investment in creating the future of employment for people with disabilities,” said Kasia Grzelkowski, President and CEO of VersAbility Resources. “VersAbility TECH will prepare a broader, more inclusive workforce to fill vital roles across our region’s core industries—helping employers meet talent needs while opening doors for individuals of all abilities.”

Casey Roberts, Executive Vice President of Strategy and Development at VersAbility and a GO Virginia Region 5 Council Member, emphasized the broader impact, saying “we want employers to see earned credentials as indicators of workforce readiness—not individual disability. VersAbility TECH taps into the largest untapped talent pool to meet the workforce needs of Hampton Roads and beyond.”

Building a Blueprint for Regional Growth

The planning process will result in several key deliverables:

  • A universal-design architectural site plan for the 75,000-square-foot facility, ensuring full accessibility.
  • Employer-aligned training pathways in welding, logistics, marine coatings and related trades.
  • Formation of an advisory group representing industry, education and inclusion partners.
  • An industry-vetted implementation roadmap guided by the Hampton Roads Workforce Council’s Talent Pathways Initiative (TPI) reports.

Regional employers, including Huntington Ingalls Industries, Liebherr and the Port of Virginia have already identified persistent skilled trades shortages and are collaborating with VersAbility on curriculum development and advisory efforts.

VersAbility’s experience in training is already making an impact — the organization has graduated 24 welders and offers weekly forklift training, demonstrating strong readiness for expansion. Earlier this year, a regional advisory “think tank” convened by VersAbility confirmed widespread support for the TECH Center initiative.

Strengthening the Region’s Competitiveness

“For a region to be competitive and grow, it must train and retain talent, particularly in its core industries,” said Tom Frantz, Chair of GO Virginia Region 5. “The VersAbility TECH Center and this program should play an important role in strengthening Hampton Roads, its workforce and its core industries.”

Once the planning phase is complete, VersAbility will be positioned to pursue a GO Virginia Per Capita Implementation Grant—paving the way to launch a scalable, inclusive workforce hub that strengthens regional competitiveness and expands economic opportunity for all.

VersAbility 2025 Gala Raises Record Funds to Support People with Disabilities

VersAbility Resources’ 2025 Annual Fundraising Gala raised an unprecedented $210,000, marking the most successful event in the organization’s history. The sold-out celebration brought together more than 200 community members, corporate partners and advocates united by a shared mission — to empower people with disabilities to live, work and thrive in our community.

Held at The Mariners’ Museum, the evening featured an inspiring keynote address by retired Navy SEAL, author and motivational speaker Jason Redman, whose powerful message of resilience and leadership resonated deeply with guests. Attendees also enjoyed live entertainment by the acclaimed swing band Good Shot Judy, for a night filled with energy, generosity and community spirit.

This year’s gala marked the highest-grossing event in VersAbility’s history, a milestone made possible by the generosity of donors, sponsors and community partners.

TowneBank’s $50,000 contribution as the evening’s presenting sponsor helped set the tone for a record-setting evening of giving.

“We are absolutely thrilled by this tremendous outpouring of support,” said Kasia Grzelkowski, VersAbility’s President and CEO. “Every dollar raised helps expand opportunities for people with disabilities — from diverse employment programs to early childhood and residential services. This incredible generosity allows us to broaden our impact and transform the lives of people with disabilities of all ages for years to come.”

Funds from the gala will directly support VersAbility’s programs across Hampton Roads, including early childhood intervention, workforce training, residential services and the new VersAbility TECH Center, a first-of-its-kind workforce hub preparing people of all abilities for high-demand careers in the maritime and manufacturing industries.

Building Safe Steps at Fishing Point: A Floor Replacement Project That Matters

At VersAbility Resources, we believe every person deserves a safe, welcoming and accessible environment, especially the adults with disabilities who rely on our programs every day.

One of our most-used spaces at our Fishing Point location in Newport News is in need of a much-needed flooring update and we’re inviting our community to help us make it safer and more comfortable for everyone who walks, rolls, or is assisted across it.

This is more than a flooring project.

It’s a meaningful safety improvement, a restoration of comfort and dignity and a commitment to ensuring the people we serve have environments worthy of their potential.

A Daily Space With Daily Needs

For years, the flooring in one of our busiest program rooms has been showing clear signs of wear. Today, the tiles are cracked, uneven and deteriorating – and the people using the space are adults with significant disabilities.

To them, a “worn floor” isn’t just a minor inconvenience:

  • A small crack can stop a wheelchair or walker in its tracks.
  • Uneven tiles can create anxiety for those with sensory sensitivities.
  • A subtle shift in flooring can lead to a fall for individuals with visual impairments.
  • Direct support professionals must carefully navigate the space while keeping everyone safe at all times.

This space is meant to support learning, engagement and community. But the current flooring makes that more challenging for everyone who depends on it.

Our Goal: Restore Safety and Peace of Mind

We are working to raise $20,000 to replace the damaged flooring and create a safe, stable and accessible environment for the adults who use this space every day.

This upgrade will:

  • Remove daily safety risks
  • Provide a comfortable, sensory-friendly, confidence-building environment
  • Support mobility and independence
  • Help our staff deliver the highest level of care our community deserves

Replacing this floor means replacing daily stress with peace of mind – for the people we serve, their families and our team.

How You Can Help

This project is truly a community effort, and your support plays a direct role in making it possible.

Whether your gift helps fund one square foot of new flooring or an entire section, every contribution brings us closer to creating a safe, welcoming environment where adults with disabilities can thrive.

Make a gift at our support page here and select GIVING TUESDAY as your gift destination so we can dedicate those funds specifically to this project.

Together, We Can Build Something Better

Replacing the floor at Fishing Point isn’t about aesthetics. It’s about dignity, safety and belonging. It’s a reflection of our shared belief that the people we serve deserve environments that uplift their potential and honor their worth.

Thank you for standing with us, believing in our mission and helping us continue to strengthen the spaces where adults with disabilities learn, grow and connect.

Tidal Wave Auto Spa in Gloucester Partners with Versability for Annual Charity Day Event on September 19

VersAbility Resources is pleased to announce that Tidal Wave Auto Spa named it a recipient of its 17th annual Charity Day event, which will be held on Friday, September 19, 2025.

As part of the company’s long-standing commitment to giving back, Tidal Wave will donate 100% of wash proceeds made during the one-day philanthropic event to local charities and non-profit organizations.

Tidal Wave Auto Spa’s Gloucester location at 7027 George Washington Memorial Hwy is pleased to partner with Versability for this year’s event.

VersAbility Resources supports over 1,800 people with disabilities each year across southeastern Virginia, providing programs that empower them to live full, productive lives in their communities.

Versability will receive 50% of the proceeds made at this location during the September 19 event. The remaining 50% of proceeds will be donated to the company’s longtime corporate partner, Annandale Village, a non-profit organization dedicated to providing progressive life assistance to adults with developmental disabilities.

Over the event’s 16-year history, Tidal Wave has donated over $2 million to charitable organizations, with $686,353 raised at last year’s event. 2025 is set to be the company’s largest Charity Day event yet, with 295 participating locations across their 30-state footprint.

Tidal Wave Auto Spa is dedicated to making a positive difference in the communities it serves and was honored as a Champion of Charity by Professional Carwashing & Detailing. Beyond its annual Charity Day event, the company also gives back year-round through its fundraising program, which has helped raise over $5 million for local schools, organizations, churches, civic groups, and more.  

Meet Casey Roberts: Executive Vice President of Strategy and Development for VersAbility Resources

As a man of faith, Casey Roberts holds fast to the belief that his path in life led him to his position as Executive Vice President of Strategy and Development for VersAbility Resources.

“I never thought I would go down the route of nonprofit leadership,” Roberts says. “But God has a way of building parts of your life.”

A Hampton native, Roberts grew up just around the corner from VersAbility’s headquarters and attended Hampton High School.

He entered Virginia Tech intending to pursue a degree in aerospace engineering and even had dreams of becoming a military pilot, but that changed when he realized he enjoyed working with people more than working with computers.

Roberts switched his major and graduated from Virginia Tech with a bachelor’s in history with a minor in leadership studies. He also holds a master’s in curriculum and instruction from Regent University and an education specialist degree in educational leadership and administration from the George Washington University, where he is nearing completion of a doctorate in educational administration and policy studies.

Though he didn’t plan it, Roberts’ shift toward education and teaching made sense. He comes from a long line of educators, starting with his great-great-grandmother Mary Todd Park, who was among the first African Americans in Surry County to teach formerly enslaved people how to read and write.

It was his experience as a member of the Virginia Tech Corps of Cadets that showed him he had a knack for instruction.  

“I had experience instructing cadets both in high school and college and discovered I was generally good with teaching high school students,” he said.

From there, Roberts began his career at Hampton City Schools as a social studies teacher. At 30, he became principal at Smithfield High School in 2015. In the summer of 2018, he accepted the position of Executive Director at New Horizons Regional Education Center – where they train and educate students from the six Greater Peninsula School Divisions, preparing them for college and the workforce. Some students with autism and intellectual and emotional disabilities receive community readiness skills training and credentialing.

He learned about VersAbility during his time at New Horizons.

“The intersection of education, workforce development, and working with vulnerable populations led me here,” Roberts says.

Roberts was asked to join VersAbility’s volunteer Board in 2022, where he advocated for them on various community committees and councils. He came on full-time in his current role in August of 2024, where he’s helping shape the future of VersAbility, and couldn’t be happier.

“It’s hard work here. I love the saying that we’re opening hearts and minds to all populations in our society,” says Roberts.

One of the major pillars of VersAbility is advocacy for those with disabilities – especially in the workforce.

“People tend to think of people with disabilities as on the outskirts of society, but some of them are more productive than people without disabilities,” he says.

Roberts is ready for the tough conversations that lie ahead.

“It’s about tearing down biases and false narratives to allow them to unlock their future. Going forward, we want every individual who is capable to be an active participant in our society. Whether it be in the workforce, or community living, or in our community as a whole,” Roberts says.

A self-professed “Trekkie,” Roberts draws inspiration from the beloved show his mom introduced him to as a child.

“It was one of the first times she had seen someone of color on TV not in a service role but in an officer role,” Roberts recalled.

That change in perception and break from the stereotypical norm is what he wants for those with disabilities.

“Going where no individual with a disability has gone before — that is going to be the future.”

A husband and father, Roberts is excited to be part of such an important mission, and he’s looking forward to telling VersAbility’s story.

“VersAbility has been a staple in our community and I am thrilled to support our President and CEO Kasia Grzelkowski,” he says. “We are poised to be an absolute powerhouse and leader in innovation and workforce development. We aren’t doing charity work here. We’re trying to make an impact and move the needle of the economic vitality of our region, our nation.”

Breaking Barriers, Serving a Nation: How VersAbility is Redefining What’s Possible

At VersAbility Resources, we believe in breaking down barriers—especially the ones built by outdated assumptions about what people with disabilities can and cannot do. If you’re looking for proof that ability has no limits, look no further than our military partnerships.

From preparing ships for deployment to keeping Air Force bases running smoothly, our employees with disabilities are doing the kind of mission-essential work that keeps our nation safe. And they’re doing it with pride, purpose, and precision.

This isn’t just about jobs. It’s about shifting the narrative. When you want to challenge stereotypes, there’s nothing more powerful than showing that the same people often underestimated by society are the ones helping ensure our national security.

A woman wearing safety goggles and gloves making eyeglasses for the military at the Yorktown Naval Weapons Station

Behind the Mission: Everyday Heroes

VersAbility’s commitment to the military runs deep.

How deep? The depth of the oceans deep.

Across eight Navy sites nationwide, our teams are on the front lines of logistics—loading meals onto ships bound for deployment.

These are not routine tasks; they’re mission-essential operations that sustain the health and morale of our troops at sea.

Each box packed and each meal loaded is a mission-critical contribution, made possible by more than 300 individuals with disabilities who have found not just employment, but purpose.

And the impact doesn’t stop there.

We also partner with the U.S. Air Force to manage official mail delivery across dozens of bases nationwide, including Langley Air Force Base in Virginia near VersAbility’s headquarters.

This service keeps thousands of military personnel informed and connected, and it’s powered by hundreds of VersAbility employees with disabilities who take pride in getting the job done right.

Whether it’s custodial services, eyeglass manufacturing, food preparation, or facility maintenance, each role filled in our government contracts work is vital to the success of our Armed Forces—and to the independence of our workforce.

A man serves food to a soldier while working at the Yorktown Naval Weapons Station mess hall

While VersAbility’s footprint literally spans the entire country, including Hawaii and Guam, Hampton Roads is home to the largest concentration of our team supporting the military. And that only makes sense. Hampton Roads is, after all, one of the highest concentrations of military installations in the country

Our presence in Hampton Roads alone includes:

  • Naval Station Norfolk, where we help load food onto Navy ships
  • Joint Base Langley-Eustis manages both mail services and custodial operations
  • Naval Weapons Station Yorktown, supporting food service, eyeglass manufacturing, groundskeeping, and hospital housekeeping
  • NASA Wallops, Naval Station Ocean, and the Northwest Annex in Chesapeake, where we provide essential custodial and food services

By creating employment pathways for people with disabilities in support of our nation’s defense, we are rewriting the story of what’s possible. We are building a workforce where inclusion meets excellence—and where service comes in many forms.

Want to learn more?

Discover how VersAbility supports military readiness and empowers people with disabilities through our Government Contracts program.

Looking for work?

VersAbility is hiring! Visit the Join Our Team page and browse the current listings.

Employment Specialists Help People with Disabilities Thrive on the Job

Getting hired. Onboarding and orientation. First day on the job.

It can be stressful to start any new position. Amanda Kuzma and the nine other Employment Specialists at VersAbility Resources are there to facilitate all of those challenges and more with new hires who are part of the nonprofit’s Supported Employment Program.

More than 400 people with disabilities have jobs through this program in areas such as food service, warehousing, custodial services, retail, graphic design, hospitality, information technology, health care and more.

Employment Specialists are job coaches who help individuals with disabilities find steady employment. The person with the disability must first receive a referral from Virginia’s Department of Aging and Rehabilitative Services (DARS). With that achieved, the individual and the job coach explore possible career fields based on the person’s interests and aspirations.

“We have individuals interested in stocking, cleaning, and data entry. Some are even interested in being a lawyer,” Kuzma said.

A day in the life of a job coach varies as much as it does for people with disabilities. The job coach is a liaison, offering as much or as little assistance as needed. They can help the candidate with resume preparation and/or interviewing skills.

A VersAbility team member loads materials into a delivery truck

Once the person is hired, the job coach undergoes the same training as the person hired, so if needed, they can break down the job requirements into smaller steps.

“We learn at the same time they are learning,” Kuzma said. “We meet with the employer and make sure they understand the rules of coaching, how long we’re going to be there, and how it’s of benefit to them. We don’t disclose the disability, but we’re there to make sure the training goes smoothly.”

That process often involves role-playing so the individual can feel comfortable meeting whatever issues come up during a typical day. Often, coaching is reminding the new hire of the scenario that they practiced together.

In sharing an anecdote about a new hire who was unsure of how to interact with a new co-worker, Kuzma said, “The coach stepped in and said, ‘OK. This is a situation where we need to flex our communication muscles like we practiced.’ The individual was able to say, ‘Oh, I remember how to do that!’”

A worker with a disability cleans tables in a dining area

Often, new hires struggle with anxiety, she said. Among the success stories Kuzma shares is a new employee attending an orientation and feeling overwhelmed by so many others in the room also taking part in onboarding.

“We were able to have our own private orientation where I explained the materials to him, and he didn’t feel like he was on display in front of a lot of other people,” Kuzma said.

On the first day of work, he asked Kuzma, “What if I make a mistake?”

“I’ll be right there to help you,” she reassured.

For the first week, Kuzma was with him every day while he worked in the memory care unit. His tasks ranged from washing dishes to monitoring residents for safety. Early on, he alerted another staffer when he saw a confused resident try to leave the unit.

“He was able to say, ‘OK. This isn’t right.” Kuzma said. “For him ,that was a huge victory.”

Kuzma continued to connect with him when challenges came up during the pandemic. She was no longer able to be there in person, so she used video calls to communicate, teaching him how to put on his PPE equipment safely.

“Five years later, he’s the highest paid dishwasher there, and he has been Employee of the Month three times,” she said. “He overcame so much through his determination.”

Versability workers clean up at Yorktown Naval Weapons Station Monday March 11, 2024.

The goal is always independence so once the new employee feels comfortable, the job coach fades out, though continues to monitor with occasional check-ins.

“Some people need us for a day; some need us for two weeks,” Kuzma said. “Everything we do is different for every person.”

But one thing that is the same: “We empower the individual the whole way through.”

Tap Into an Overlooked Talent Pool to Give Your Business a Competitive Edge

Hiring a person with a disability might be the missing puzzle piece to completing your team.

As a business owner, you’re always seeking dedicated and hardworking employees. People who will be ambassadors for your company. Workers who want to be there and won’t leave a month after being hired. They’re on time and professional. Your customers like them. So does the rest of your team.

It only makes sense that your workforce reflects the diversity of your customer base. Now consider that 20% of the U.S. population – about 1 in 4 people – has a disability. It might be asthma or diabetes. Autism or a physical limitation. Lupus or a food allergy.

A disability should not interfere with a person’s ability to find meaningful work.

“We don’t focus on a person’s disability; we focus on their ability,” said Vickie Greatwood, Director of Supported Employment at VersAbility Resources.

Greatwood and her team match qualified candidates with employers.

“We’ve placed individuals in all types of jobs,” she said. VersAbility’s employer partners include  Amazon, Computer Concepts, Delta Airlines, Garrett Realty Partners, Muddy Marley’s, Sodexo, and more.

Both the employer and the employee benefit.

It’s a win-win as:

  • Anyone can apply to a company posting, leaving the employer to do the vetting. VersAbility vets potential employees before they apply for a job and sets up individuals for success once hired.
  • Employers value accountability. When an employer partners with VersAbility, a dedicated Employment Specialist trains alongside the new hire onsite at no cost to the employer. The Employment Specialist remains with the new employee to facilitate all training. VersAbility holds the new employee accountable.
  • Businesses that invest in people with disabilities are eligible to apply for the Workforce Opportunity Tax Credit.

Not one size fits all

When an individual with a disability seeks employment, VersAbility does a deep dive into what kind of job best aligns with that person’s likes and dislikes.

“Our services are driven by their goals and their industry because we’re person-centered,” Greatwood said. “We never say, ‘Here’s an available job. Just go for it.’ We make sure it’s what the individual wants to do. There are no career fields we shy away from.”

Some individuals with disabilities thrive on sticking to a routine. They embrace structured environments and repetitive tasks, making them especially suitable for certain roles. A Cambridge University study found strong links between autism and aptitude at tasks that require attention to detail. An employee who has autism can often remain focused for an incredibly long period of time.

“Some people with disabilities often thrive on routine, whereas somebody else might get bored with it,” Greatwood said. “There might be someone in that talent pool who is a diamond in the rough. It might be that the job is a niche, but it is in that person’s wheelhouse.”

In “Disability as a Source of Competitive Advantage,” Forbes Magazine reported that major corporations recruit neurodiverse employees for quality control, cybersecurity, and code checking. People with dyslexia often spot anomalies that others miss when analyzing data. The 2023 story notes, “The point is not that a disability is always an advantage but that with various types of jobs—probably more than most employers realize—certain types of disability may suit the work requirements.”

Set up for success

Employers worry about liability. That’s among the top reasons why some employers hesitate to hire a person with a disability. They’re concerned about an employee getting hurt on the job.

Again, that layer of support an Employment Specialist provides minimizes risk.

“We know the individuals we serve,” Greatwood said. “We know their work history. We observe them in work scenarios. We never want to set up anybody for failure.”

Employment Specialists understand the demands of the job and reinforce safety protocols.

“The benefit to the employer is that the individual they hire comes with support, and that’s at no cost to them,” Greatwood said. “They don’t have to be the ones watching over a new employee. We’re doing that for them. We’re holding that employee accountable.”

Employees you can count on

Since the pandemic, many companies have struggled to retain workers. Because so many people with disabilities thrive on routine, they often remain in jobs long term.

“They like having a place to go to that’s the same every day, something to call their own,” Greatwood said. “We have some people who have been in their position for 15 to 20 years.”

VersAbility’s Employment Specialists continue to check in with employees regularly, but more often than not, those employees need no special support.

In 2024, 74% of the employees VersAbility placed with employers achieved perfect attendance on the job.

A Holistic Approach

Greatwood asks employers to email her with a link to their job postings and a point of contact. Many employers turn to VersAbility multiple times to find new talent.

“Sometimes we’re the initiators; sometimes employers are,” she said. “If an individual wants to do it, we connect them. We don’t push anybody to take a job we don’t want to take.”

Greatwood and her team look at candidates holistically. They understand the job criteria and remove any barriers to success. If transportation is a concern, they make sure the individual can get to and from work before the employee accepts the position.

Sometimes people with disabilities struggle in a traditional interview setting. VersAbility addresses that, too.

“Our focus is competitive employment, which means with reasonable accommodations and the support of a job coach, the individuals we work with can compete with any other applicant,” Greatwood said

Many employers prefer open interviews, meaning they see the prospective employee in action rather than deciding based on a Q&A—that way, they witness firsthand what a person can do and how fast that person can learn.

The bottom line

Addressing the bottom line is typically the top concern of any business.

Hiring people with disabilities can be a strategic win for businesses.

When companies aim to be inclusive by making people with disabilities part of their workforce, it often creates a ripple effect. Employees feel better about the company and their work culture. Rather than becoming competitive with their peers, they often become collaborative.

Customers typically value companies that foster inclusivity. In today’s competitive, crowded market, businesses work hard to distinguish themselves. A company’s values and value proposition – a willingness to hire people with disabilities, for example – can provide an edge.

“Keeping an open mind that a disability is just a different ability,” Greatwood said. “It does not mean somebody cannot perform the job the same way, because sometimes they could even perform it better. A person with a disability might be the missing piece of the puzzle you need to complete your team.”

Ready to get started?

Email Greatwood at vgreatwood@versability.org.

‘It is never too early to refer a child for early intervention services’

May is Early Intervention Awareness Month in Virginia, emphasizing the critical role of early support in a child’s development. 

Residents of Newport News and Hampton can have their children under the age of 3 screened for free thanks to VersAbility Resources’ Early Prevention and Intervention for Children (EPIC) program, which assists families who have infants and toddlers with developmental delays.

The E in EPIC stands for early, and early intervention is imperative for helping children reach their full potential.

epic-child-porch-playtime

“It is never too early to refer a child for early intervention services,” said Robin Drummond, Program Manager for EPIC. “We receive referrals for infants from hospital discharge coordinators or doctors for infants who are being prepared to be discharged from the hospital. Our program supports children until the day before their third birthday.

A physician referral is not required. A parent or guardian can submit a referral online.

Parents often notice red flags when children aren’t reaching their milestones – standing, sitting or walking at their expected ages. But developmental delays can be subtle.

Difficulty grasping objects and balance issues can result from a physical development delay.

Toddlers not smiling, responding to social stimuli and uninterested in playing with others their age can indicate a cognitive delay.

It’s critical to expose children to environments where they can develop fine and gross motor skills. Balls, steps, soft blocks, and tunnels are ideal for 1-year-olds, while older toddlers benefit from swings, push bikes, balance boards, and hopping animals.

epic-early-development-smile-mom

“We encourage parents not to compare their child to other children, but at the same time, there are developmental milestone charts available that are used as guides,” Drummond said. “Often, language delays may go undetected, especially if a parent was told that he or she did not speak until a certain age, so this does not raise a level of concern for the parent. Movement patterns, such as not having a full range of motion to turn your head or other limbs, may go undetected if the child is demonstrating other developmental skills without any difficulty. Toddler eating patterns could potentially be overlooked if it appears the child is getting enough to eat, but maybe from only one or two types of food groups.”

VersAbility’s Service Coordinators work with the caregivers in the family to develop strategies to best support the goals of each individual child leading a life without limits. Service Coordinators use toys and materials found in the home to help caregivers engage with the children so that the necessary skills are developed in their natural environment.

While EPIC serves Hampton and Newport News, early intervention services are available in 40 different localities in Virginia. Families can call VersAbility at 757-896-8457 for a referral. They can also visit the Infant and Toddler Connection of Virginia website for a referral or speak with their pediatrician to find the appropriate agency.

Don’t Overlook Individuals with Disabilities During Mental Health Awareness Month

May is Mental Health Awareness Month, a time to reflect on the importance of mental well-being and support for all, including people with disabilities, who are often overlooked in these conversations.

Mental health conditions like burnout, depression, and anxiety affect everyone. People with disabilities are an integral part of our communities, and their mental health deserves the same attention, compassion, and care.

According to the Centers for Disease Control and Prevention (CDC), adults with disabilities report frequent mental distress almost five times as often as adults without disabilities. Factors such as limited access to affordable healthcare and transportation challenges can play a role, along with societal barriers like employment discrimination.

At VersAbility Resources, we embrace a person-centered approach that honors the full identity of people with disabilities. A disability is only one aspect of a person, it does not define them. People with disabilities are as diverse in their experiences, emotions, and talents as anyone else.  

Unfortunately, mental health concerns among individuals with disabilities are sometimes misinterpreted or overlooked. For example, what may be seen as “noncompliance” might actually be an expression of stress, trauma, or even an untreated mental health condition. Just like anyone, people with disabilities may experience depression, anxiety, or emotional challenges, and they can thrive with the right support.

It’s important that we shift the conversation away from “fixing” a disability and instead focus on supporting mental wellness in a way that’s inclusive, empathetic, and empowering.

How can YOU support friends and family with disabilities during Mental Health Awareness Month?

  • Check in often, especially if you notice a change in the person’s mood or personality. Making the time to ask questions and listen to the answers is a great start.
  • Encourage Self-care. Taking better care of ourselves can be as simple as using an app to practice meditation or booking a spa day. Offer self-care suggestions that are unique to the individual.
  • Be mindful that many people with disabilities often navigate transportation issues or social isolation. If you’re planning a social activity, make it welcoming. A simple gesture, like offering a ride or ensuring an event is accessible, can turn a good idea into a great experience.
  • If you are an employer, don’t assume that your employees with disabilities are all the same. If you notice a change in behavior, make time to check in with that employee. Create a safe space for conversation. Suggest company resources that might help.
  • As an employer, make it a point to recognize Mental Health Month. Consider starting a mental health awareness walk or run, or think out of the box – a book club or scavenger hunt, for example. All your employees with benefits.
  • Promote available resources. Resources are everywhere for people with disabilities struggling with a mental health issue. Special Olympics helps people with intellectual disabilities improve their physical fitness. The Special Olympics Strong Mindfulness program offers free, one-hour sessions.

This Mental Health Awareness Month, let’s uplift the voices of people with disabilities, champion their mental wellness, and build a more inclusive and compassionate community for all.

The Benefits of Employment Matter to People with Disabilities, Too

Employment matters.

Many of us spend 40 hours a week at our jobs. Others log as many as 50 or 60 hours at work. Anyone who has spent a long period of time unemployed and searching for a job likely understands all the benefits that stem from regular employment.

The list is long and includes:

  • Financial independence: Earning your own money and being able to cover your living expenses without asking for support from others.
  • Sense of purpose: Going to work gives us a reason to get up every day. Doing a job well creates a sense of pride.
  • Social connections: The camaraderie we build with our colleagues benefits employers, reduces our stress, and increases productivity.
  • Confidence: We like to know what we’re doing so we can do it well. Performing well on the jobs, embracing our strengths and working on our weakness leads to self-assurance.
  • Community integration: Most employers recognize the importance of giving back to the community they serve. Employees value contributing to the community where they live.
  • Resources: Benefits packages can greatly improve our quality of life by providing health insurance, employment assistance programs, and retirement plans.

People with disabilities value all of these things, yet they struggle to find employment. In 2024, the employment-population ratio – the proportion of the population that is employed – was 22.7% among those with a disability, according to the U.S. Bureau of Labor Statistics. In contrast, the employment-population ratio for those without a disability was 65.5%.

Versability workers at the Yorktown Naval Weapons Station making eyeglasses.

People with disabilities are often an invisible population to employers, yet they are capable, willing, and motivated to find meaningful work. Routine is important to many individuals with disabilities, and regular work fosters that. They benefit from everything on the list above, just as any person would, as they are not defined by their disability. They are people with likes and dislikes, more interested in certain career fields than others, and typically in search of the same benefits that drive us to find meaningful work.

Several studies indicate that people with disabilities report higher levels of satisfaction with their jobs than employees without a disability. That leads to higher employee retention and higher rates of attendance.

Too often, people with disabilities are overlooked by employers, hindering their path to financial independence. They are excluded from being part of a workplace and part of a community. This affects both their physical and mental health.

The bottom line for most people with disabilities is this.

They want to work, and it’s critical for them to work. They want to build toward financial independence, value being part of a team and community, and gain a sense of purpose and improved confidence when given the opportunity to thrive on the job.

The opportunity to work and benefit from it is a gift all of us should enjoy.

VersAbility Resources creates employment opportunities for people of all abilities, including those with disabilities. We offer jobs and career opportunities based on professional interests and personal goals. We work hard to match people with the best fit so both the employee and the employer can thrive. Learn more about their employment opportunities here.

Meet Lynn Taylor, Doing Anything She Can to Help Others

Lynn Taylor’s path to her eventual career, and newest role as a Board member for VersAbility Resources, started when she earned a scholarship to North Carolina Agricultural and Technical State University in Greensboro.

“North Carolina A&T is a Historically Black College and University.  At the time, they were trying to build up their accounting program, so they sought high school students who were doing very well,” she said.

Taylor, who attended Richmond Community High School, was one of those students. Though she hadn’t planned on a career in finance, she earned a scholarship to study accounting, and the rest is history.

“Luckily, I actually enjoyed that particular field of study,” Taylor said. “It worked out for me — it was a good fit.”

After graduating with a bachelor’s degree in accounting, Taylor landed a job at Peat, Marwick, Main & Company (which later became KPMG) in D.C., where she worked for four years.  During her time there, she became a licensed Certified Public Accountant, or CPA. She then relocated briefly to New Jersey, where she gained experience in internal auditing and SEC financial reporting.

She and her husband started a family, and she eventually settled back in Virginia, making their home in Newport News. Not ready to go back to full-time work with two young children at home, Taylor contacted KPMG to see if they had any clients who needed part-time accounting support.

“One of the partners recommended me to Mr. Jack Ezzell – his company, Zel Technologies (ZelTech), was an audit client at the time,” Taylor said. “Mr. Ezzell was a graduate of North Carolina A&T as well, and he gave me the opportunity.”

Taylor provided work part-time for ZelTech – a solution-based company that provides mission-critical services to the national defense and enterprise sectors – for several years before transitioning to a full-time resource once her children were older. The timing was perfect because the Hampton-based, Veteran-owned company was growing.

After becoming full-time, Taylor rose through the ranks.

“I was the Accounting Manager, moved up to Controller, then served as Vice President of Finance and Human Resources, followed by Chief Financial Officer.  For the past two years, I’ve been serving as President,” she said. “I just continued to grow with the company.”

Taylor has been at ZelTech for almost 30 years and loves what she does.

“The thing about the accounting industry is that it really prepares you to take on a leadership role in any kind of company,” she said. “Working in a small company, you get to do more of all of the things. When you work in the finance department of a small company, you’re involved in everything – you’re involved in the payroll, the billing, the reporting – and then as I got to do more in the organization – I was involved in strategy sessions, and important meetings and engaging with different people behind the scenes – and all of that experience has helped me get to where I am today.”

Taylor also appreciates the family environment at ZelTech.

“You just can’t get that at a large corporation,” she said.

Taylor is bringing her years of accounting and management prowess to VersAbility’s finance committee, where she’s looking forward to helping the nonprofit grow and invest.

As a long-time community supporter, Taylor is excited to join VersAbility’s Board.

“Mr. Ezzell has been involved with VersAbility for many years, and he’s always talked about it and the tremendous work the organization does,” she said.

Taylor, who’s involved in several community organizations such as GO Virginia Region 5, REaKTOR, the Newport News Youth Advisory Council, and the Peninsula United Way, said she’s looking forward to making a difference with VersAbility.

“When I was a kid, I grew up in a disadvantaged community, so there were people and organizations that helped kids like me and made a difference in my life. So anything I can do to connect with people or to help someone else, that’s what I like to do.”

What is Autism Awareness Month—and Why It Matters

Every April, Autism Awareness Month invites us to learn, reflect, and take action to support individuals on the autism spectrum. First established by the Autism Society in 1972, this month-long observance raises awareness, promotes acceptance, and encourages meaningful inclusion in our communities.

Autism is a developmental disability that affects how people communicate, interact, and experience the world. By shining a light on autism, we help dismantle harmful stereotypes, build empathy, and create a more inclusive society where everyone is valued.

Why It Matters

Embracing neurodiversity strengthens our communities. People on the autism spectrum bring unique talents, perspectives, and contributions to every space—at home, at school, and in the workplace.

At VersAbility Resources, we believe in empowering people of all abilities to live full, meaningful lives. Through our programs and partnerships, we help individuals with autism find purpose through employment, education, and community engagement. Because when everyone has the opportunity to thrive, we all grow stronger.

How You Can Make a Difference

Supporting Autism Awareness Month isn’t just symbolic—it drives real change. Here are five meaningful ways to get involved:

  • Learn and Share – Educate yourself and others about autism through trusted sources, lived experiences, and success stories.
  • Join Awareness Events – Attend local walks, fundraisers, or awareness days that support autism inclusion and advocacy.
  • Support Inclusive Employers – Choose to do business with companies that champion neurodiversity and hire people with autism.
  • Foster Inclusion Every Day – Advocate for accessible spaces, inclusive practice, and respectful interactions wherever you are.
  • Support VersAbility – Donate, volunteer, inquire about employing people with disabilities, or even just share this post with someone you know to help raise awareness and funds to fuel VersAbility’s mission.

VersAbility’s Commitment

At VersAbility, inclusion is more than a message—it’s a part of our mission and helps define who we are as an organization. We provide training, support, and employment opportunities that open doors for individuals with autism and other disabilities.

Whether it’s connecting people with meaningful careers, supporting transition programs for youth or building inclusive workplaces, we’re here to help everyone reach their full potential—every month of the year.

Join us this April and beyond in creating a world that embraces all abilities.

Motivated to Help Others, Motivated to Build Inclusive Communities

As an External Affairs Manager with Dominion Energy, Crystal Bright is the conduit between the company and its external partners.

She stays busy keeping government officials from seven municipalities updated on different policies and procedures that Dominion Energy may be changing or implementing as well with any news regarding impacts of major storms in the area, such as number of outages, resources available and action plans. She also fosters relationships between Dominion Energy and local nonprofits, working at events and presenting grants, which is how she first learned about VersAbility Resources.

“I met Kasia at an event six years ago where I was presenting a grant check to VersAbility for overhead skylights,” said Bright. “I always thought she was so lovely, and she always talked so passionately about VersAbility that I thought it must be a great place to work – so positive and uplifting.”

Work culture is important to Bright. She’s been with Dominion Energy since 1996, first as a customer service representative, then a dispatcher, followed by a job as a scheduler and then as an emergency communications specialist, prior to her current role.

“Dominion Energy really is a wonderful company – what I love about Dominion is that they embrace diversity and inclusion – but truly – they started employee resource groups before that was even a thing,” said Bright. “This is a company that embraces everything that you’d want in a company. They recognize that your different skills and your different backgrounds are a bonus. I’m so glad to be here.”

Dominion also supports the causes of its team members.

“As a board member, I am happy to support an organization like VersAbility Resources. I am fortunate as a Dominion Energy employee that my company has an Employee Giving Program that matches employees’ donation contributions to qualified non-profit organizations,” she said. “Thanks to our new online platform through Benevity, Dominion Energy employees can make their donations to any qualified non-profit organization directly on the site and request a matching gift at the same time, which makes it so easy and convenient.”

A Chesapeake native, Bright graduated from Indian River High School – the same year as former NBA star Alonzo Mourning, a fun bit of trivia she likes to share. Bright received her bachelor’s degree from Old Dominion University, majoring in creative writing and minoring in communications with an emphasis in public relations.

Not one to stay stagnant, Bright earned two additional degrees while working full-time, including a master’s in writing popular fiction from Seton Hill University and another master’s in professional writing from New England College. She’s an avid reader and published author. Her PR and writing background have served her well at Dominion, where they appreciate her diverse skills.

Though Bright’s career has centered around forming relationships with people, she didn’t always consider herself particularly extroverted.

“I was a little shy,” she said.

Volunteer work helped bring her out of her shell.

“I find now that when I go out and do volunteer work, a level of stress comes off of me – I don’t think about myself – it’s about others. It feels good to do good.”

Bright, who currently resides in Williamsburg with her husband – a retired service worker from Dominion Energy – is very involved in her community and serves on numerous committees and boards on the Peninsula, supporting organizations such as Kiwanis, An Achievable Dream, Hampton Roads Community Action Program, and others.

When she got the call asking if she’d be interested in joining VersAbility’s Board, she was thrilled.

Bright is currently on the Development Committee, where her focus is on securing sponsors and gathering resources for fundraising events.

She is looking forward to making a difference at VersAbility.

“I want us to hit the ground running, and I want to contribute in any way that I’m able to – whether it’s an idea or a suggestion, I just to want to help others.”

A Mother’s Journey: How VersAbility’s EPIC Program Transformed the Lives of Travis and Tanner

A Story of Strength, Support, and Success

When Brittany Hollis welcomed her twin boys, Travis and Tanner, into the world, she had no idea of the challenges that lay ahead. Born prematurely at 32 weeks, the twins faced significant developmental delays. As they grew, Brittany noticed they were struggling with speech and mobility. As a single mother navigating the uncertainty of early childhood disabilities during the COVID-19 pandemic, she knew she needed help but wasn’t sure where to turn.

That’s when she found VersAbility Resources’ EPIC Program, a decision that would change her family’s life forever.

Overcoming Early Developmental Challenges

Brittany Hollis smiles as she plays with her son outside their home.

Like many parents, Brittany was initially overwhelmed when she realized her children were falling behind in their developmental milestones. They had difficulty with speech, motor skills, and general communication.

“I was nervous and scared,” Brittany said.

Searching for resources, she was introduced to VersAbility’s Early Prevention & Intervention for Children (EPIC) Program, which provides physical therapy (PT), occupational therapy (OT), and speech therapy to help young children reach their full potential.

She didn’t have the answers but knew she needed a support system.

The Transformative Impact of the EPIC Program

Once enrolled, the EPIC team became an extension of Brittany’s family, offering not only therapy for her twins but also emotional support for her as a mother.

Week by week, she saw improvements that she once thought were impossible.

  • Speech Therapy: Travis and Tanner went from barely saying “mama” to full conversations filled with curiosity and laughter.
  • Physical Therapy: The boys gained strength and coordination, enabling them to run, play, and interact with their peers more confidently.
  • A Personalized Approach: The one-on-one, in-home therapy sessions provided Brittany with tools and techniques she could use even when the therapists weren’t there, ensuring progress continued every day.

“Through the whole process, the EPIC team eased my anxiety and now my children are thriving and doing well,” Brittany said. “The EPIC team didn’t just help them—they helped me.”

More Than Just Therapy: A Lifeline for Parents

Travis and Tanner excitedly play together on a red playground structure.

Raising twins with developmental challenges during a global pandemic brought on stress that Brittany never anticipated. The EPIC program provided her with reassurance and guidance, ensuring she wasn’t navigating the journey alone.

“The program was completely free, which was a huge relief as a single mom,” she said. “Beyond that, they constantly checked in, made sure we had the right resources and gave me hope that my boys were going to be okay.”

Brittany’s advice for other new parents?

“To any parent learning about their children’s disability, don’t be afraid to ask questions,” Brittany said. “There are definitely support workers that are there to provide all the answers.”

A Bright Future Ahead

Brittany Hollis walks hand in hand with Travis and Tanner near a scenic pond.

Today, Travis and Tanner are thriving. They are active, social, and excelling in their daycare program. Their journey with the EPIC program has set them up for a future filled with possibilities, and Brittany remains deeply grateful for the unwavering support she received.

“If any parent is out there struggling, wondering if their child will ever catch up, I want them to know—there is hope,” Brittany said. “You are not alone in this. VersAbility does not make you feel alone. VersAbility’s EPIC Program changed our lives, and I know it can change yours, too.”

How You Can Help

VersAbility Resources continues to make a difference for families like Brittany’s. You can support the mission by donating, volunteering or spreading the word. Every child deserves a chance to thrive, and together, we can make that happen.

From Adversity to Opportunity: Peter Reid’s Journey with VersAbility Resources

Overcoming the Unexpected: A Story of Resilience

Life was on a promising trajectory for Peter Reid. A talented athlete, he excelled in football, basketball, and baseball, earning him a place at William & Mary. But fate had other plans. A devastating car accident in 1994 resulted in a traumatic brain injury (TBI) that left him fighting for his life. Doctors gave him one hour to live—but Peter defied the odds.

Rebuilding After Trauma

A young Peter Reid in a hospital room after his accident, receiving support from a loved one.

The accident changed everything. Once a sharp, athletic young man, Peter had to relearn basic life skills—speech, mobility, and cognitive functions. His path back to independence was filled with obstacles, but he refused to give up.

After trying various jobs, including a long stint at Home Depot, Peter found that his memory limitations made retaining employment a challenge. It was a tough road, but he was determined to find purpose, stability, and a workplace that valued his abilities.

Finding a New Purpose

Peter Reid loading a trash bin onto a truck while working with VersAbility Resources.

A chance recommendation from a church friend led Peter to VersAbility Resources. Intrigued by the possibility of meaningful work, he reached out and was introduced to the Government Contracts Program at VersAbility.

“From the moment I arrived, I knew this was the right place,” Peter said. “The leadership saw my potential, not my limitations.”

Now, Peter works at Yorktown Naval Weapons Station as part of VersAbility’s grounds maintenance team, ensuring the base looks professional and well-maintained for military personnel. His tasks include:

  • Trimming and landscaping to keep the base visually appealing
  • Operating machinery and handling upkeep with precision
  • Ensuring the outdoor environment reflects the excellence of the U.S. military

A Job That Changed Everything

Peter Reid works outdoors, gathering pine needles as part of his job at VersAbility.

At VersAbility, Peter found more than just a job—he found a community that embraced his strengths. The organization provided him with the tools, training, and support to succeed, proving that employment is about more than just a paycheck—it’s about dignity and self-worth.

“My son works here, too,” Peter said proudly. “VersAbility isn’t just helping me; it’s giving my son an opportunity to learn, grow, and build a future.”

Why Inclusive Employment Matters

Peter’s story highlights the importance of providing work opportunities for people with disabilities. Without organizations like VersAbility, talented individuals like Peter might struggle to find jobs that recognize their value.

A close-up action shot of Peter Reid playing football for William & Mary in a historic game.

How You Can Help

VersAbility Resources empowers individuals like Peter to build independent lives. You can support the mission by donating, hiring through the employment programs, or spreading awareness.

A Lifelong Journey with a Disability: How VersAbility Resources Transformed the Lives of Jocelyn and the Hilker Family

When Jocelyn Hilker was born, her parents, John and Lisa, had no idea of the challenges they would face raising a child with Lennox-Gastaut Syndrome. Diagnosed at six-months-old, Jocelyn’s disability presented daily struggles for the Hilker family. But when the family discovered VersAbility Resources, it became the turning point in their journey. It provided a solution for Jocelyn’s needs.

Early Struggles and Growing Needs

Jocelyn’s condition was challenging from the start, and as she grew older, the obstacles became even more apparent.

“When you raise a child with a disability such as Jocelyn, when they’re young, there is so much support, but as she got older, it became less and less available,” John said. “That put a tremendous amount of stress on our family.”

Jocelyn’s disability is degenerative, meaning as she aged, her abilities diminished.

Jocelyn Hilker enjoying a meal with her dad at a restaurant, working on a fun activity placemat.

“By age 10 or 12,” John said, “she had lived the best years of her life. She lost some functions and memory, and it was hard on us as parents.”

The Hilker family found themselves in a tough spot, balancing the constant care Jocelyn required with their own lives.

 “The family unit all becomes about Jocelyn’s needs,” Lisa said. “And rightfully so. But as parents, you lose a little of yourself in the process.”

A New Beginning with VersAbility

Everything changed when the Hilkers found VersAbility. It wasn’t just a new care provider—it was a fresh start.

“When we found VersAbility,” John said, “it was like a breath of fresh air. It allowed Jocelyn to find independence, and for us as parents, it was life-changing.”

Jocelyn Hilker and a friend enjoying a fun game of mini-golf by a waterfall.

The Hikers discovered the Cloverleaf House, part of the community living program provided by VersAbility, and it became Jocelyn’s new home.

VersAbility provides community living and residential services at eight residential homes in Hampton, Newport News and York County. VersAbility works directly with people seeking housing support, aging parents needing assistance for adult children, families who plan to move their loved ones out of an institution or those who want a more independent living option nearby.

Caring staff provides support 24/7/365.

Finding VersAbility, for the Hilkers, was the turning point in Jocelyn’s journey to a more independent life.

“Once we found VersAbility and the Cloverleaf House, Jocelyn could go under their care and start to live more independently,” Lisa said. “It was remarkable, probably better for her than for us.”

The Power of Independence and Care

With VersAbility’s support, Jocelyn could have new opportunities. The staff at Cloverleaf House provides daily care that allows Jocelyn to make choices in her life, which was hard to achieve while living with her parents.

“Her ability to make decisions independently became real for her. And it has been a huge benefit,” John said.

Jocelyn Hilker celebrating completing a Snow White puzzle with excitement.

Jocelyn now enjoys outings, activities and her own space.

“She loves decorating her room with butterflies, flowers and things around her,” Lisa said. “It’s her personal space. And it’s allowed her to thrive in ways we never imagined.”

Reclaiming Life for the Whole Family

As much as VersAbility helped Jocelyn, it also supported the Hilker family as a whole. The weight of caregiving that once fell solely on John and Lisa’s shoulders was now shared by VersAbility’s professional staff.

“The stress is gone now,” John said. “When we see Jocelyn, we can have fun. We’re not always considering her needs because VersAbility takes care of that.”

Jocelyn Hilker celebrating Christmas, dressed in festive attire while opening a gift.

The Hilkers can now enjoy time with Jocelyn as a family without the emotional and physical exhaustion of constant caregiving.

“It was like a huge weight was lifted off our shoulders,” Lisa said. “We still get to be parents but don’t have to manage everything anymore.”

Advice to Other Families

John and Lisa’s story is one of hope and relief, and they want other families facing similar challenges to know that help is available.

Jocelyn Hilker posing in front of a Taylor Swift Eras Tour poster at a movie theater.

 “If you have a child or loved one with disabilities and you’re struggling, I encourage you to consider VersAbility,” Lisa said. “It was the best decision for us and Jocelyn.”

 “Our lives have improved dramatically, but more importantly,” John said, “Jocelyn’s life has improved. I can’t recommend VersAbility enough.”

How You Can Help

VersAbility Resources empowers individuals like Jocelyn. You can support the mission by donating, volunteering, and spreading awareness.

Continuing a Life of Service, Meet VersAbility Board Member Brad Williamson

Retired Navy Rear Adm. Brad Williamson is a decorated military veteran, who is driven by an ardent desire to help and support those with disabilities.

“I’ve seen so much in my life and realized that those who are most vulnerable through no fault of their own are people we must find a way to support. This is especially true for our wounded veterans, disadvantaged children, and those with special-needs,” said Williamson, who was elected in 2025 to serve on the VersAbility Resources Board of Directors.

Those interactions led him to focus his community activism around three causes: children with special needs, children from underserved communities, and veterans.

Williamson learned about VersAbility during his time as a Board Member on the Virginia Peninsula Chamber of Commerce. Then, VersAbility President and CEO Kasia Grzelkowski invited him to tour the Hampton headquarters.

“I was impressed by how significant their work was and the scope and scale of it,” he said.

Williamson was moved by the stories he heard from people he met at Versability and who were so incredibly grateful to have had the opportunity to work and support themselves. 

“You could see how much pride they felt in what they were doing and how they were contributing. I believe we all want to feel that way.”

That’s high praise from someone who commanded the USS Thunderbolt (PC 12), USS Porter (DDG 78), and Destroyer Squadron (DESRON) 2.

Williamson wanted to learn more about VersAbility and agreed to participate in a lobbying session. 

“When I went up on the Hill, I was literally taken aback by some of the positions being expressed. There were many against giving employment to those with special needs. I don’t know how anyone could think that giving someone meaningful employment is somehow bad. This applies whether it’s a special-needs person or not.”

“I believe that people with disabilities have tremendous capabilities – you just need to match them with the right position, just like we would do with anyone. Any leader should attempt to get their people into positions that maximize their capabilities. When we can do that, we’re maximizing our overall workforce for our organization and for the nation,” Williamson said.

Williamson attended the United States Naval Academy where he graduated in 1985 with a bachelor’s in engineering. His military service spanned three decades and included deployments during Operations Desert Shield and Desert Storm before his retirement in 2016. He earned a Master of Science in National Security Strategy from the National War College in 2001 and has completed Executive Education at the University of Virginia’s Darden School and at Harvard’s John F. Kennedy School. He was also the 32nd Commandant of the Joint Forces Staff College.

In addition to serving on VersAbility’s Volunteer Board, he is the Chief Executive Officer of Perrarus Solutions – a government contracting firm that provides strategic planning and business development support. He also serves as the Chairman of the Virginia Veterans Services Foundation.

Williamson is thankful to be a part of VersAbility and looking forward to supporting the organization.

“I am honored to continue my service and to serve on VersAbility’s Board. I hope I can make some small difference in the lives of the extremely special people we seek to employ.”

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