Twins Thrive with EPIC Support from VersAbility

For the Radcliffe family, the introduction to VersAbility came early in their beautiful twin boys’ lives.

Tara and her husband, Scott, already loving parents to a toddler, Hazel, knew they would face a variety of challenges caring for their new twins, Nicholas and James. The boys were born premature at 28 weeks and 5 days, and went straight into the neonatal intensive care unit (NICU) at the Children’s Hospital of The King’s Daughters (CHKD) in Norfolk.

Nicholas would spend 89 days in NICU, while James remained for 152 days, a heart wrenching ordeal made a little easier thanks to the staff who encouraged them to investigate early intervention services.

“We had lots of meetings with CHKD doctors and time spent with their social worker, and early intervention was one of the things they kept bringing up,” said Tara. “They made it clear it was something we’d definitely want to look into.”

Tara and Scott were grateful to have been given information on the resources that would be made available to them. “At the time, you don’t know how delayed or not they will be. That’s how we first heard of VersAbility Resources and EPIC.”

VersAbility’s Early Prevention and Intervention for Children (EPIC) Program helps children with developmental delays and their families to reach each developmental milestone.

EPIC addresses the reality that infancy and early childhood are critical times in human development. Children under the age of 3 with disabilities need specialized therapies to prepare them for success in school, work and life. Failure to provide these supports comes at a cost to each child, their family and the community.

Once both James and Nicholas were able to come home from CHKD, Tara and Scott contacted VersAbility and met with Service Coordinator Katie Bell who discussed the type of support options that would be available to them.

When both boys were only six months, they begin to explore getting services such as occupational therapy. This was especially important for James, born at just 2 pounds 5 ounces, who needed help with even simple things like keeping his head up. “We were keen on contacting VersAbility as soon as they came home, to see what could be offered,” Tara recalls.

With help from VersAbility, Tara and Scott and enrolled both boys in occupational therapy, and James in feeding therapy. Both boys qualified for Medicaid, allowing the family to receive both services free of charge. The pair shared a therapist, Denise, who would do in-home sessions with James twice a week and Nicholas every other week, since he was bigger and moving faster. Eventually, Nicholas would go on to day care, where he quickly picked up new skills.

However, James would stay behind and required assistance from Nicole, an in-home private nurse who helps James with his gastronomy tube (G-tube) and other needs.

Meanwhile, Denise has continued to meet with James twice a week, since the spring of 2023. Her support has included feeding therapy – doing everything from helping James drink from a straw, learning to use utensils, and manage textures of food – in addition to occupational therapy which have gone extremely well.

“Denise has helped James with lifting his head and rolling over, to the point where now he’s walking and climbing the stairs,” says Tara. “She’s had him on his baby trampoline, she’s had him using the push walker. We can’t thank her enough for her dedication.”

James has progressed to no longer needing feeding therapy, just the occupational therapy, and he recently began receiving speech therapy services. His speech therapist, Lauren, is from the same agency as Denise, all conveniently coordinated through Katie at VersAbility.

The level of teamwork between Nicole, Denise, and Lauren has been invaluable. “There have been days when Scott and I are at work, and nurse Nicole is with James all day, and then Denise will come, and the three of them will do the session,” Tara explains. “Nicole is kind of like the third parent, she’s always been that extra person who has met with Denise or Lauren on our behalf when we couldn’t be there for every session, and she helps manage the schedule.”

Ultimately, the services coordinated through VersAbility have had a significant positive impact on the Radcliffe family’s life. The best part has been the relationships they’ve formed with each of the therapists, especially Denise.

“Having been with James since he was 6-7 months old to now, Denise has just been a part of the family,” says Tara. “We send her pictures, and she’s always checking in. If James is sick, she’s always calling in. They really have bonded, since he’s known her since he was a tiny baby. The consistent interactions have been so important.”

James has physically grown from the therapy sessions, right before Tara and Scott’s eyes.
“It’s really working. You can really see the benefits with the things he’s been able to overcome in the beginning and where he is now. He’s ready to go to day care now, and I credit that a lot to the time we’ve put into his therapy sessions.”

The Radcliffe’s have enjoyed being part of a supportive community working through VersaAbility and taking advantage of the EPIC program.

“Katie was always in contact with the same agency,” explains Tara. “We had Denise this whole time, and when it came time to get a speech therapist, we found someone in the same agency who actually had worked together with other clients and patients. It made us feel at ease because everyone was already comfortable with each other and welcomed us in versus everyone having to get to know each other.”

Tara and Scott also found it extremely helpful to be able to receive services from local providers through a process that VersAbility made seamless.

“Working with Katie, I was really grateful for how easy the process was,” Tara says. “I thought there would be a million forms and hoops to jump through and waiting lists, but Katie made it so easy. She was very clear with the timelines, everything is done electronically, and she comes to your house.”

For other families facing similar challenges, Tara says to not be afraid of or intimated by the process. “It couldn’t have been easier to get them in the EPIC program. I’m happy about that, because when you have twin newborns, the last thing you can do is spend time going downtown or going to whatever office. VersAbility made it extremely easy.”

And for James and Nicholas, the future is now extremely bright.

“We see both twins, especially James, on track to follow a typical developmental path, reaching milestones as expected. We are so happy that he can join his siblings at day care and that he’s able to be in that same age group, and that in a way, he has caught up to them. We’re really excited that he can join his peers and fit in.”

VersAbility’s EPIC program provides free developmental screenings for any child under the age of 3 living in Hampton and Newport News. VersAbility serves each referral, regardless of budget constraints or the family’s ability to pay. Through the EPIC program, nearly 700 children with disabilities receive tailored therapies annually, maximizing their abilities and future potential.

To learn more about EPIC and other early childhood services available through VersAbility, go here.