
Expand and Strengthen Life Opportunities
Goal 1.
Optimize Residential Services
Strategy 1. Strengthen the quality of residential care to best serve the residents of the program.
Strategy 2. Operate homes at maximum capacity by aligning staffing and supporting the needs of residents.
Strategy 3. Reevaluate in-home and respite services.

Goal 2.
Enhance Support Services
Strategy 1. Expand Community Engagement (CE) activities. (Envisions, Fishing Point)
Strategy 2. Increase the number and variety of monthly activities offered in Day Support.
Strategy 3. Expand CE activities by 50 percent with expansion to a 7-day service provision model for Project Independence.

Goal 3.
Transition Puller Center to Day Support and Community Engagement
Strategy 1. Lease and build out appropriate space for new service model.
Strategy 2. Train and align staff to deliver both Day Support and CE services, with eventual CE expansion of to a 7-Day service provision model.
Strategy 3. Recruit new program participants.

Goal 4.
EPIC Remains the Provider of Choice for Hampton and Newport News
Strategy 1. Maintain best practices in service provision.
Strategy 2. Optimize caseloads for Service Coordinators.
